Customer Testimonials
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future
Fabulous Salesmen - Chase: welcoming, kind, knows his product, asked what my needs were in a car. Had everything ready when I arrived. Trade in was good. Yes- I would recommend Findlay
Car buying can be stressful, my experience was quite the opposite. Jafet was very straight forward with everything. Got the car I wanted on the terms I needed. Was in and out so quick. Will definitely return when it's time for a new vehicle. Everyone was great here.
Friendly! If you go here I HIGHLY recommend dealing with Mary she is the best! I will never buy a vehicle anywhere else! Left with the Vehicle of my dreams and didn't feel like I got ripped off. BUY from here! Great place.
Had the easiest time ever leasing a beautiful 2021 ILX. Handled almost everything in advance, several leasing options provided and no hassles when I changed which car I wanted. A great experience all around.
I made an appointment for my AC to be service Monday 05/10/2021 at Findlay Acura. I arrive and was met by Service Consultant Ramzi. He reviewed the work order and explained what was going to happen and cost to repair with me. He arranged a car service to take me home during the repair or my car. He met the timeline given to me for the repair work and the price for my AC. He sent a car to return me back to the dealership. My visit to Findlay Acura was very friendly and relaxing in the end. Keep up the ...
Service depart is always straightforward and friendly. Alex in sales was upfront and friendly. We are looking to purchase a new vehicle, if the price is right we will buy from Alex.
Rafael and everyone who worked on my truck yesterday 6/16/21 were great. It was really nice that my truck had been washed. Thank you!!?
Great personal service from Rich, thank you! This survey, however, is annoying by making me type 25 words. xx xx xx xx xx xx xx
Very good service, they always fast and happy to help everybody. They always have a Fire Tacos foodtruck, while I wait for my car I enjoy some delicious tacos. I love to came here.
Excellent customer service from Jay
Service agents are always courteous, customer lounge is cozy, service is great, I never have to worry once my car leaves the lot.
Had to wait 5 minutes for service advisor, but it was 12:00 noon lunch hour. Everything went smoothly after that, including complementary car wash. Service advisor contacted Lyft and we were able to eat lunch at Panera while car was being serviced. Lyft picked us up when we were done, and the car was ready. All in all a very good experience.
Robert Mirrer was very easy to work with. Good listener. Took the time to understand what we needed and assisted through the entire process. Thanks!
Call in early Saturday morning due to dead battery and by Saturday afternoon new battery was installed Per warranty with no charge!
Always a Great experience maintaining my car at Toyota Findlay, Auto Show Mall. I’ve been working with Brandon BG. He is great at identifying my concerns, keeping track of my maintenance and following through with the upmost professionalism!!!
We found an excellent deal and feel that the dealership was very non pressing and gave us time and space to make a decision. Our salesman, Michael Aguiluz was excellent, helpful, knowledgeable and fun to deal with. Absolutely an easier experience than we expected.
I met Ethamar Kosa when I was interested in trading in my RAV4 for a larger vehicle. He was very courteous and let me know all my options available. This was my third vehicle purchased from Findlay Toyota and I have to say I received the best service yet from him. I would recommend anyone to ask for him when in the market to purchase a new vehicle.
No hassles. I was in and out in a few hours with a trade in which in my eyes is truly a miracle. Thanks for making this process easy.
Super fast and easy car buying experience. Eddie made everything a breeze!
They always take such great care of us!
This was our best car buying experience. Our salesman Adrian was the best. Very friendly and knowledgeable. Also Travis in finance was very skilled at getting us the terms we wanted. And Chase in finance was friendly and helped make the whole experience a very positive one. Definitely recommend Findlay Acura to anyone wanting a fast and honest car buying experience‼️
Our salesman Adrian was awesome. He accomplished all of our goals. Very knowledgeable and super friendly. Made us feel like part of the Acura family. Finance manager Travis was also great. Got us the deal we were looking for. Also. Chase in finance was great. An overall great car buying experience.
Great experience trading our Pilot car to Acura MDX. Salesperson Michael is very accommodating and helpful in explaining everything that we need to know about the car. Highly recommended.👍👍👍
Tommy is the best, he took care of me like I was his family. So happy with his over the top service. Your so fortunate that he works with you. Makes Findlay the best!!!! I love my new car.
We just bought our RDX from here. Great group of sales people. Transaction was smooth, price was fair, and timeliness of them was great. Couldn’t have really asked for a better experience. Robert and Mike were two great peeps.
Sales, service, and finance all top notch
John Gartell was awesome! Listened to what I wanted and got me into my truck! Thank you!!
I came in to have my oil changed and the Josue helped me get my car signed in and let me know when my car was done. Overall it was a good experience.
Great communication on work to be done. Rafael is a great service tech. Keeps you informed throughout the diagnostic. Didn't do unnecessary maintenance that I was unsure needed to be completed. Two thumbs up.
Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade
Went in for the free 15k service and had one issue with the radio. The service dept supposedly did an upgrade to solve the issue. The problem re-occurred on the drive home from the dealership. No fault of the service dept. Toyota just doesn't know how to fix it. The advisor did tell me that Toyota recommends a wheel alignment and tire balancing at 15k. I knew they were just trying to make some money because Toyota doesn't recommend it in the maintenance schedule.
Rafael is really great to work with. He kept me informed of what was wrong with my vehicle, what my extended warranty would cover and did inspected the vehicle finding two services he recommended the vehicle get. He had excellent customer service.
Recomiendo mucho a este dealer. Me trataron con mucho respeto y atención. Ofrecen mucha ayuda a la comunidad Hispana y los interés bajos con ITIN. Rich habla my bien en Español.
Wow wow wow great experience from cruz in sales to manager to fianance super easy and fun. Went to audi of Henderson too and it was super weird and judging me so i left audi of Henderson after few minutes. If your looking for a awesome car or suv which mdx is way better and cheaper than audi q7 then go to Findley acura tell them tim hanson sent you youll have an amazing experience and an excellent driving car.
Findlay Toyota has treated me very well so far since 2012. There is only a worry I have with my now 4 year old Yaris AI. Often, the ignition button does not start the engine. They have not been able to find problem. This problem does not seem to happen while my vehicle is with them.
I was happy with my last service appointment. They fixed my fuel pressure leak on warranty and no more yellow check engine light! They also did an oil and air filter change.
The team at Findlay Acura is amazing! They went above and beyond to find just what I was looking for.
Adrian is very knowledgeable and helpful with our car purchase... also DJ from Finance, top notch! 10/10 stars for both!
Great experience with both sales and finance, highly recommend this dealership.
I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the ...
This is the first dealer service area that didn’t seem like they were trying to take advantage of me! Definitely going back for any future services!!!
Great experience with Mary. I drove up and saw the vehicle she intended to sell me and I knew right away it wasn’t going to happen due to me not liking the color on the rims. Also the vehicle was more than I wanted to spend. Mary convinced me to take it for a spin anyway. Even then I was ready to walk but again she convinced me to stay and allow her to work her magic in regard to the price and the wheels. In the end I drove away with a beautiful rare Valencia Red Pearl Acura ...
Adam and Danny run the best truck service team ever! Always great service and good attention to detail. They communicate well, let me know what needs to get done, and allow for my input.
Very professional and efficient. Reason for service was recall notification. Rafael estimated it could take between a hour to an hour and a half. I was back on the road in 40 minutes. I live next to the Jeep dealer in my town but make the hour trip to Wilsonville for the quality of service.
Josue was right there polite really did quick fantastic job...and Service manager Terry continues to go extra mile to be sure his customers are properly taken care Of he is spot on a great service manager listens and handles things SPOT ON
As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me
The efficiency of the service check-in and actual service is outstanding. My service advisor answered my questions and was courteous and professional.
Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team
Doug! He great and listened to what I wanted !
All things were handled quickly and efficiently for what I needed to have done. Adam explained that it might take some extra time to get done, but that was not an issue and the work was completed at just about the predicted time for a reasonable rate.
Service department was good my service adviser Matt Stanley was great he went out of his way to make sure that all my concerns were taken care of to the point where he even postponed his lunch till after it was finished and I got my Highlander back.
The service department was wonderful. Very professional and courteous. They even washed my car.
This place is top notch, very simple and to the point just how I like it. Our sales professional Patrick Huynh was fun, attentive, efficient and easy to talk to. He kept in touch with us via calls/email keeping us updated with inventory details. This was the fastest, easiest and stress free vehicle purchase trasaction I have conducted in the past 15 years. John Estrella was awesome in getting me the interest rate and coverage I wanted on my vehicles warranty and maintenance plan. Thank you both for listening to everything I wanted and truly delivering! Karen
very professonal service man Tod was excellent
The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times...
Terry and Rafael are amazing! They rebuilt my engine in 2 days for way less than anyone else and they used factory parts ! Do not take your vehicle anywhere else ! Best repair shop in the state !
Adam and Terry, continue to do what is right by the customer. They really make you feel as if your vehicle is at the top of there list. Thanks
On time. Emilio was very courteous and welcoming. Very clean area too. Gave me a much needed car wash too. When my car was driven out for pickup, it was beautiful. It is in fact , the BEST car I’ve ever driven. Thank you for taking care of us.
Rich was very helpful and made the process very easy. There was a couple of hiccups but the whole team made the process very easy and Rich was the best!
Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it
Nice friendly place and takes time to talk with you
Told Phil the service rep I was going on a trip I needed what ever he decided was necessary for my car they did a great job going over my car
The maintenance personnel are are very professional and courteous
I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated.
Meilad and Greg make my car purchasing a smooth process. I have made two purchases from Findlay Toyota through these to gentleman and both occasions have been very pleasant experiences. Highly recommended!
Good people great service use them
Buying a car from Findlay Toyota was actually a very pleasant experience. From the salesman Douglas to the finance guy TJ. No high pressure sales and I got everything I wanted. So far so good.
Rolo made the process easy and stress free! Went home with a new car could not have been happier. He answered all my questions and was very patient! Ask for Rolo when you go to purchase your vehicle!
This was my first time with the service department and Todd was super helpful with explaining options and going more into depth with me. Super clean, friendly atmosphere ..very accommodating. He was very considerate of my time and had me in and out quickly! Appreciate you guys over there, see you next time!
Service Department. Great customer service
Michael at Findlay Acura and my entire experience was awesome. I live in Cali, found the car I wanted online. Michael called me and worked all the details of the deal over the phone. None of the stereotypical haggling. Super rational deal making. When driving from Cali to LV became an issue, he facilitated transportation to get me to the dealership!!! Talk about customer service!! Got to the dealership and the car was everything he said it was and I was done with the whole deal in less than an hour. The finance portion of the deal was HANDS DOWN ...
Great work and great service.
We are from CA, and arrived in town at 1:30am - the check engine light began to flash as we past Allegiant Stadium. Not the way to start a Las Vegas weekend! We called at 8a on Friday morning, their service team got us in at 12:30, diagnosed by 1p. They let us use a loaner car for the afternoon so we didn’t miss the family activity/party we were in town for. Repairs were done at 5:15p, and the car was washed and back in our hands by 5:30p. Barely missed a beat on our weekend. Thank you for ...
My recent experience at Findlay Toyota was exceptional! Jeff Vaughn called me in the morning with exactly the used car I was looking for, but unfortunately I had other business that morning and was unable to go and check it out. After concluding my business, I called to let him know I was driving out to check out the vehicle. To my dismay it had sold in the four hours since my call! However, since I was driving that way, I decided to go and check their inventory. So glad I did!! I found a car that was an even ...
Findlay has been an excellent dealer to work with for purchasing a vehicle and service on our previously purchased vehicles. Our most recent experience with Joe Romero was excellent as was our experience with other staff. We would definitely recommend Findlay and Joe and will be returning.
Was the best experience in purchasing a car. Everyone was friendly and attentive. Was completed very quickly. Would highly recommend this dealership!
David Reynoso, Jr. and the team at Findlay Acura were great to work through my recent purchase.
Fantastic service. Third vehicle purchase with Findlay Acura and not my last.
Adrian Graves provided excellent service. He went above and beyond to make sure we were satisfied and he took care of any issues professionally and efficiently. If you’re thinking of getting an Acura, ask for him directly. You won’t regret it.
What a great experience their customer service is definitely 5 star. Salesman Michael was super attentive and always helpful. Their finance person Reba was super efficient and has a fabulous personality, had an enjoyable time doing the finance part that is normally a boring long chore. Would definitely recommend this dealer. And I love my new vehicle.
Findlay Acura was great to work with. Chase was a wonderful salesman, never rushed us, answered all of our questions and was overall a gentleman. We will use Findlay Acura in the future for our new and pre-owned purchases.
Wonderful purchasing experience. Friendly and honest staff.
I’m really impressed to working with David sale person, financial and manager. Really straight forward, they not playing game like cardinaleway acura on sahara. They’re adding $4999 adjustments market value to the price.
I just had the best experience with service consultant Emilio Sepulveda! He treated me like royalty! He is very knowledgeable and told me up front about pricing with my oil change, tire rotation and fuse replacements! He helped me sooo much and broke down my future service expenses so that even though expensive I will get them done one by one until I buy a new used car! He is by far the best Service Consultant that I have ever had the pleasure of dealing with. I hope he gets to train others. I already liked Findlay but now I ...
Wonderful experience at Findlay Acura! They were patient and really great at explaining everything down to a T.will definitely go back to them in the future