Findlay Acura Earns Acura Precision Team award for fifth straight year
The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Findlay Acura was one of only 83 dealerships nationwide that earned the honor for 2017.
Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance.
“Acura Precision Team dealerships are among an elite group that consistently deliver the very best in customer, sales and service satisfaction, embodying Precision Crafted Performance across all areas of their business” said Jon Ikeda, vice president & general manager of Acura North America.
“With a great organization, great employees, great training and a world class culture come great results,” said dealership general manager Kevin Hicks, who has been in the car business for 36 years.
In recognition of this achievement, each Precision Team dealership receives an exquisite custom-designed trophy along with recognition materials.
Among the top-selling models at the dealership in 2017 was the TLX luxury performance sedan.
“The TLX has a long list of features,” said John Williams, who has been with Findlay Acura for about six years. “Acura has Five Star Plus safety rating on every model.
“Adaptive Cruise Control and Lane Keeping Assist are included as standard features,” he explained “Because its included customers receive a quality package that they don’t have to pay extra for.”
The dealership prides itself on offering customers a professional and exceptional buying experience. “We don’t pressure anyone and our customers appreciate that. We let Acura sell itself.”
Acura has a total of six models which include coupes, sedans, crossovers and SUV’s.
Situated at 315 Auto Mall Dr. in Henderson, Findlay Acura is part of Findlay Automotive Group that was founded in 1961 by the late Pete Findlay, whose son, Cliff, oversees 32 dealerships in Nevada, Utah, Oregon, Arizona and Idaho.
Further information can be found by calling the dealership at 702-982-4100 or by visiting www.findlayacura.com.